
PRIVACY POLICY
Privacy Policy
Eclipse Pain and Recovery Clinic
Effective Date: 28 April, 2026
Eclipse Pain and Recovery Clinic (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, complete our forms or surveys, make a booking, or communicate with us.
1. Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Information submitted through forms or surveys
Appointment or booking details
We may also collect technical data such as IP address, browser type, and usage data for analytics and security purposes.
2. How We Use Your Information
We use your information to:
Schedule and manage consultations and appointments
Process booking confirmations, including any applicable fees
Respond to inquiries and provide customer support
Send service-related communications
Send SMS messages if you have provided consent
Improve our services and website experience
3. SMS Messaging & Consent
By providing your phone number and explicitly opting in through our forms, you consent to receive SMS messages from Eclipse Pain and Recovery Clinic.
These messages may include:
Appointment confirmations and reminders
Follow-ups related to your consultation
Customer care messages
Promotional and marketing messages (only if separately opted in)
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
4. No Third-Party Sharing for Marketing
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share your personal information for marketing purposes. Information may only be shared with subcontractors in support services, such as customer service, CRM platforms, and messaging providers, strictly for operational purposes.
5. Data Sharing (Operational Use Only)
We may share limited data with trusted service providers strictly for business operations, such as:
Website hosting
CRM and messaging platforms (e.g., GoHighLevel)
Payment processing providers
These providers are contractually obligated to protect your information and use it only for operational purposes.
6. Data Security
We implement appropriate safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
7. Your Rights
You may:
Request access to your data
Request correction or deletion
Withdraw consent at any time
To exercise these rights, contact us using the details below.
8. Cookies
Our website may use cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.
9. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Information
Eclipse Pain and Recovery Clinic
Email: [email protected]
Phone: +1 469-757-2406
Address: 1006 Legacy Ranch Rd, Suite 104, Waxahachie, TX 75165